- The ONLY Remodeler That Has Been In The Top 500 Nationally for 34 Straight Years.
- In Continuous Operation From Founding in 1968.
- Hundreds of Thrilled Testimonials
- A+ Rating With The Better Business Bureau, Plus A National BBB Award For Ethics.
When it comes to our reputation, we deal in facts, not claims. We have a track record that dates back almost five decades – you can’t fake the kind of reputation we have earned.We have tons of awards and recognitions, plus plenty of testimonials and references. You can learn more about all of that as you read down this page.
But before we give you more facts, we want to tell you our secret to building a great reputation. The secret is to treat EVERY SINGLE customer the right way. When you do that, your reputation automatically builds slowly over time. Great results and feedback have earned us a mountain of awards and terrific word-of-mouth.That is why we are particularly proud of our reputation. It is not rooted in hype or fluff; it has been earned by delivering top quality consistently.
Are elite-quality service and results what you’re after? Than call us – we’d be happy to speak with you about your project.
We have several bound volumes of great feedback from our customers, stretching back decades. That’s right – we have books full of great feedback. You can also read many of those comments for yourself online.
"Now that I have had time to adjust to my remodeled home I just wanted you to know what a great job your firm did completing on time and on budget my whole house remodeling project...Complete with three new beautiful bathrooms, a functional playroom/finished basement for the kids, new front staircase, two bay windows and numerous other amenities your expert crew did a super job marrying the old with the new in a seamless way. The final touches of the new roof and floor refinishing with the interior/exterior paint job completed the renovation project to my total satisfaction...."I highly recommend you and your entire crew to anyone in the need of a reliable and honest general contractor."
"Over the last 18 years, we’ve completed eight projects with you ranging from replacing the exterior siding on our home to remodeling our three bathrooms including skylights, custom cabinetry and finishes, and oversized marble shower; replacing doors and hardware throughout our home; building and installing drawers, counter tops and bookcases in our living room; finishing a basement room including the sub-flooring, flooring, electrical work, walls and painting; handling several painting jobs inside and outside our home; and replacing the roof two years ago. On these projects you and your team have delivered exceptional results each time. We think you and your organization are in a class by yourselves!!"
Clare-Marie Karat, Ph.D.
"Contractors like yourself, who have established a cooperative affiliation with this office serve to help create a secure marketplace in which the citizens of Connecticut can conduct business transactions with peace of mind"
Sandra G. Arenas
Assistant Attorney General
State of Connecticut
"What a breath of fresh air it was to read all the glowing reviews of Mr. Gidley and his organization. They have the highest ethical standards, and they are solidly committed to upholding their mission statement. In reviewing the materials they are using to enter the Better Business Bureau's 2000 National Torch Award for Marketplace Ethics, I was impressed by his efforts to run an upstanding and ethical business."
Past Executive Director
Darien Chamber of Commerce
"On January 5, 2000, I presented GidleyRemodeling.com with HBRA's 1999 Remodeler of the Year Award. The three hundred member HBRA bestowed this honor on Mr. Gidley in acknowledgement of his company's long standing reputation for honest and fair business practices; exceptionally high ethical standards, and quality remodeling work. The distinguished 32 year record of GidleyRemodeling.com, and more specifically, the company's work with the State of Connecticut in resolving consumer complaints against other contractors, has raised the standard of the remodeling profession in Connecticut."
Past President HBRA
"This letter of recommendation is to highly commend the "Design-Build" company of GidleyRemodeling.com for the truly super job they did for my wife and me on our newly constructed "Car Barn". To say we are pleased with the completed construction project would be an understatement. We are thrilled to have worked with a builder as good as Steve who oversaw every little detail and aspect of the design. Steve is an inventive builder who had forward looking vision and turned our dreams into an award winning construction project."
Nick and Mary Singh
New Canaan, Connecticut
"First let me tell you how happy I am to have met you. lt is comforting to know that in this questionable climate, especially in the construction business, that there are still people who care and take pride in what they do. You are unquestionably at the very top of that list. I am a perfectionist and I couldn't find a single flaw in your work. Thank you and your company for going the extra mile.”
"Our relationship with your contracting firm spans across (25) years. We have found that in every instance your firm is reliable, trustworthy and provides impeccable quality workmanship through its extensive association with the best craftsman in the area. Your personal meticulous attention to every little detail assures us that the highest standards of quality and craftsmanship are met in every project your remodeling company has completed for us."
Paul and Elizabeth Brunner
"As general contractors go, your superior organizational skills combined with the high caliber of workmanship and on-site professionalism is to be commended."
"As we have told you, you did not provide the lowest priced estimate (you also were not the highest), but we feel you provided good personal attention to our project, superior advice in dealing with a few unexpected construction issues, and overall very good value."
Janet and Doug Pruden
Is there a better way to get to know a company than talking directly to their customers?
If there is, we don’t know what it is. Nothing beats direct contact with the people who know first-hand what a company is really like.
Asking for references isn’t absolutely necessary – it’s of course up to each homeowner. But it is our strong recommendation that you ask for references from ANY company you are considering. You can ask the questions you want and get straightforward answers. Then you’ll know if a company is the right fit for you before you make a final decision.
Some people don’t ask for references because they aren’t sure what to ask or feel a little awkward about calling. If you are hesitant about what to ask, consider these questions as a way to start the conversation:
- What was your overall satisfaction with the project?
- Did the results match what you were promised?
- Did any problems come up? If so, how well were they handled?
- If you could do it over, would you hire them again?
To get started, please give us a call. Once we have talked through your project, we can provide you with references who have done similar projects.
Our elite quality work and service has been recognized over and over with awards.
We’ve Won a Better Business Bureau Award for Marketplace Ethics
We’ve always done elite quality work and insisted on the highest standards of service. Of course, we weren’t doing this to get awards – it’s just the way we do business.
But the nice thing about doing things the right way is that people start to notice. The awards accumulate and people begin to recognize that you are different from the average remodeler.
We’re not going to say we are the only quality remodeling company in all of Connecticut. But we will say this: if there is any remodeling company in the state with more accolades, we haven’t heard of them!
Top 500 Nationally For More Than 37 Years Straight – Every year, Qualified Remodeler magazine ranks the top 500 remodeling companies in the nation. And every year for the past 34 years, we’ve been on the list. This is the most consecutive times on the list by any company anywhere in the country – ever.
In other words, we are not only among the top remodelers in the country, we are also one of the most consistent. Qualified Remodeler’s criteria include customer loyalty, overall health of the business, certifications, community service, overall volume of business, and other many other objective standards.
Special Award From The BBB – One of our proudest achievement was being singled out by the Better Business Bureau for the “National Torch Award for Marketplace Ethics” in 2000. This award was special to us for 2 reasons.
For one, it is from the Better Business Bureau – the best known consumer watchdog organization in the country. But it was also special because it was about our ethics. It was recognition that we always treat our customers as we would want to be treated. We know that the home improvement industry has sometimes had a reputation for lower ethical standards, and we are especially proud to be cited for having the highest standards.
Chrysalis Award – Chrysalis Awards are given out every year to recognize the very best remodeling project results. To win this kind of award, your designs need to be unique and your installations need to be top notch. The judges for this are editors and writers from top national publications. We are proud to say that in 2004 we won Connecticut’s National Remodeler of the Year.
We’ve won many, many other accolades...
Staying on top of industry best practices is something the very best remodeling companies do. We like to associate with the very best.
Being “just another remodeling company” has never been our goal. We’ve always gone the extra mile to stay on top of industry trends, best practices, and training and remain one of the nation’s top remodeling companies.
That’s why we’ve always invested time and resources into earning certifications and participating in the best industry associations.
Here is a list of our certifications:
- Graduate Master Builder
- Certified Graduate Remodeler
- Certified Graduate Builder
- EPA Certified Renovator
- Certified Green Professional
- Certified Aging in Place Specialist
- Certified Remodeler
We’ve always been active members of the top associations in remodeling, both locally and nationally. Here is a list of our association memberships and accreditations:
- BBB of Ct. Accredited Business A+ RATING
- Remodeling Contractors Association
- Darien Chamber of CommerceHome Builders and Remodeling Association
- National Association of Remodeling Industry
- National Association of Home Builders