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Remodeling FAQ

Question List

I have high standards for my home and my expectations for this remodeling project are also high. How can I know if you will be able to meet those expectations?

We thrive on high expectations. We’ve been named to the Top 500 Remodelers in the nation for 34 straight years and counting because we deliver elite quality results consistently.

Our structured process, our custom design skill, and our very experienced installation team deliver superior results on every single project.

If you have any questions about just how qualified we are, please visit our Reputation page.

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Am I under any obligation if I call and ask for a quote and consultation?

No obligation – the initial consultation and ballpark quote are free of charge.

We don’t see a request for a quote as an opportunity for a pressure-filled sales presentation. We educate you on your options, let you know how different choices will affect your project budget and answer all your questions.

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If I do hire you, who will be working at my home?

We have a trusted long-term installation team, lead by our Project Manager who has been with us for more than a quarter century.

Before we begin work, we’ll have a kick-off meeting where you will meet the key installers for your project and we’ll go over the schedule. You’ll find our installation team to be trained professionals – you won’t have to worry about loud radios, impolite behavior, or anything less than total respect for you and your home.

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I’d like a superior design that is both beautiful and functional. How can I get that?

Hire the right remodeling company – it really is that simple. Our award-winning designs are unique and created by design professionals and/or an architect depending on the scope of your project.

We recommend carefully screening any remodeler you are considering. Do they have the necessary design experience and the ability to create a truly custom project? Some say they do “custom” remodels but really work off the same few templates and ideas with little variation.

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I’ve been researching remodeling options on the internet and I’m feeling overwhelmed – how do I hit the ‘re-set’ button and get a handle on my project?

Whether it’s us or someone else, talk to a person who is an expert! There are many wonderful benefits to all the information available online. In general, we find today’s homeowner is more knowledgeable about remodeling services.

But still, there are some drawbacks to online information. There is lots of partial information out there, and some that is flat out wrong. The best way to find a way through the clutter is to talk with someone who is willing to take the time to answer your questions and give you solid, useful information.

Our owner Stephen Gidley is the ‘Walking Encyclopedia of Remodeling’ and can cut through the overwhelm and help you focus on what’s important.

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What types of remodels do you do?

All types including whole house remodels, kitchen remodels, bathroom remodels, finished basements, and more.

If you aren’t sure if your project would be a fit for us, give us a call and let’s talk it through. We promise to be friendly!

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Do you have a place where I can get ideas for my remodeling project?

Yes – check out our Gallery. See it here…

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You can also visit our General FAQ page.

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